Frequently Asked Questions

Paint by number is a popular form of painting that uses a pre-printed numbered grid on a canvas to guide the painter in creating a detailed image. The grid assigns each section of the painting a unique number, and the painter uses corresponding colors of paint to fill in the sections and create the final image.


The best way to change your order is to contact our support via email at during our business hours.

If an order is shipped, we won't be able to make any changes to your order and you would need to place a new order.

Orders are processed in the order we receive them unless you've chosen expedited shipping. You can track your order status on a tracking page & also signup for alerts on a courier website.
Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.

Chances of receiving a defective item are very rare but it could happen. 

Please take pictures or videos of a product which shows defects clearly & contact our support via email at to check if it's eligible for replacement.

To begin a paint by number project, the painter first selects a painting kit that includes a pre-printed canvas with a numbered grid, as well as a set of paints and brushes. The canvas is divided into sections, each with a unique number that corresponds to a specific color of paint. The painter simply follows the numbers on the canvas to fill in the sections with the correct colors, creating the final image as they go.

At, we offer a wide variety of paint by number kits for every skill level and interest. We have kits featuring a range of subjects, from landscapes and seascapes to florals and animals, as well as a variety of styles, from traditional to modern. We also offer kits with different levels of difficulty to suit every painter, from beginners to experienced artists.


To purchase a custom paint by number kit from our website, simply browse our selection, upload your photo and add the kit you would like to purchase to your cart. You can then proceed to checkout and enter your payment information to complete your purchase. You can also visit our website to find out more about our available kits, as well as helpful painting tips and techniques.


Our kits come with everything you need to get started right away!

Inside the kit you can find:

  • 1x Numbered acrylic set of paint
  • 1x Numbered high-quality linen canvas
  • 1x Set of 3 Paint Brushes
  • 1x Wooden Frame (if selected)

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